Here when you need a hand.
Questions about Glean, your account, purchases, or something that is not working? Send us a note.
We read every message and will get back to you as soon as we can.
If something is not working, tell us which device you are using and what happened. A screenshot can help too. Please never send your password, one-time code, Gemini API key, private devotional, prayer, or conversation content.
Questions about praying in Glean.
Does saving a prayer share it?
No. A private prayer is never shared automatically. Sharing creates a separate preview so you can review its wording and recipients.
Can other people see my Circles?
No. Circles are private recipient lists. Nobody sees the Circle name, its members, or who else received a request.
Are there group chats or prayer totals?
No. Shared interactions remain one-to-one, and Glean does not show prayer counts, streaks, or leaderboards.
How do I add someone?
Use their QR code, invitation link, or friend code. They must accept before either person can share through the connection. Glean does not offer people search.
Is Glean a crisis or counseling service?
No. Glean is a reflection and prayer tool, not emergency response, professional mental-health care, medical advice, or pastoral oversight.